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Urgent Repeat Medication

Running out of your regular medication can be stressful, especially if your GP surgery is closed. If you have completely run out of an essential medicine that you take regularly, you may be able to get an emergency supply quickly through the NHS.

This service is designed for urgent needs only when it is not possible to wait for your normal GP prescription.

How to Request an Emergency Supply

If you need your repeat medication urgently, please follow these steps to get help as quickly as possible:

  1. Check NHS 111 Online First: The fastest way to request an emergency supply is to use the official NHS 111 Emergency Prescription Service. You will be asked a few brief questions about your medication and location, and they will direct you to a local pharmacy that can help.
  2. Contact a Community Pharmacy: You can visit or call a local pharmacy directly. Use the NHS Find a Pharmacy Service to see opening hours and locations near you.
  3. Call Your GP Surgery: If your surgery is closed, listen to the out-of-hours recorded message on their answering machine for instructions on how to access local emergency care.

What You Need to Know Before You Go

To help the pharmacist process your request safely and legally, please keep the following in mind:

  • Bring Evidence: If possible, bring your old medicine packaging, a previous repeat prescription slip, or log into the NHS App to show your prescription history. The pharmacist must be satisfied that you take the medicine regularly.
  • Consultation Required: The pharmacist will need to speak with you directly (either in person or over the phone) to confirm the dose is correct and that you need the medicine immediately.
  • Prescription Charges: Normal prescription rules apply. You will pay your usual prescription fee unless you are normally exempt.
  • Exclusions: Pharmacists cannot supply controlled drugs (such as strong painkillers) or brand-new medications (like a new course of antibiotics) without a GP prescription.care.

⚠️ Please Note: This is an emergency fallback service, not a replacement for your regular routine. To avoid running out, always try to order your regular repeat prescriptions at least 5 working days in advance.

When to Seek Immediate Care

If you have run out of medicine and you are experiencing worrying health symptoms or a medical emergency, do not wait for a pharmacy supply. Call 111 immediately for medical advice, or call 999 in a life-threatening situation.